Privacy Policy

1. Introduction

Down Range LLC (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, interest forms, contact forms, and services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

• Name
• Email address
• Phone number
• Messages or inquiries submitted through our contact or interest forms
• Any additional information you voluntarily provide

B. Automatically Collected Information

When you visit our website, certain data may be collected automatically:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site
• Cookies and similar tracking technologies

This information helps us improve website performance and user experience.

3. How We Use Your Information

We use collected information for the following purposes:

• Responding to inquiries or requests
• Providing updates, announcements, or marketing communications
• Scheduling training, services, or consultations
• Improving website functionality and user experience
• Maintaining security and preventing misuse
• Complying with legal obligations

We do not sell your personal information.

4. Email & SMS Communications

By submitting your email or phone number through our forms, you consent to receiving communications from Down Range LLC, including:

• Service updates
• Class or training announcements
• Safety or compliance information
• Promotional or marketing messages

You may opt out at any time by replying STOP to SMS messages or by emailing [email protected].

5. Sharing Your Information

We may share your information only in the following situations:

• Service Providers: Trusted vendors who assist with website hosting, email delivery, scheduling, or analytics.
• Legal Requirements: If required by law, court order, or government agency.
• Business Operations: If necessary to protect our rights, safety, or property.

We do not share your information with third parties for advertising purposes.

6. Data Security

We implement reasonable technical and administrative safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Opt out of communications

To exercise these rights, contact us at [email protected].

9. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” will reflect the most recent revision.

11. Contact Us

For questions or concerns, email us at: [email protected]